Setting up your business
The one setup step, and the Brand settings you'll want next.
The setup step
The first time you log in you'll land on a single short form. It asks for only what the assistant cannot work without — everything else has a sensible default you can change later.
- Business name: What customers should call you
- Web address: A short, URL-friendly version of your name (for example
marios-pizza). This becomes your Raglie address,marios-pizza.raglie.com. Availability is checked as you type. - Brand colour: Pick one of the presets or enter your own. It's used for buttons and highlights everywhere customers see you.
- Assistant name: What your assistant introduces itself as
- Logo: Optional here, and easy to add afterwards
Save, and you're on the dashboard with a checklist of what to do next.
⚠️ Choose your address carefully
Your web address cannot be changed after setup — it's baked into your embed snippet, any QR codes you print, and links customers may already have saved. Pick something short and memorable.
Restaurant or store
Your business type changes some vocabulary and one real behaviour. You can change it in Settings → Business.
🍕 Restaurant
The catalog tab is labelled Menu. Orders move through Pending → Preparing → Ready → Completed, and delivery is called delivery.
🛍️ Store
The catalog tab is labelled Catalog. Orders move through Pending → Confirmed → Fulfilled, delivery is called shipping, and quote requests are available.
Finishing your brand
Everything visual lives in Settings → Brand:
- Business name — change it any time; unlike your web address it isn't fixed
- Logo — PNG or JPG up to 15MB. Appears in chat and on your hosted page.
- Brand colours — your accent colour, plus a separate navigation bar colour
- Site look — corners rounded or sharp, and a light or dark theme
- Opening screen — whether to show your catalog sections and up to four suggested questions when the chat first opens
💡 Pro tip
Pick a brand colour with enough contrast against white text — buttons use it as a background. Darker, more saturated colours read best.